Customer Care

In close collaboration with our partners, our expert Customer Care department is available 24/7 to answer your questions and support your staff with day-to-day operational management issues.

Our Customer Care department provides customers around the world with a centralised support system for the technical side of their operations. The department is staffed by engineering and science professionals, so that all your questions can be answered in the same place. Our Customer Care professionals can be contacted 24 hours a day, seven days a week, to help keep your operation running as smoothly as possible.

Please contact us for further information about our Customer Care team, or to speak to a team member.

Other services

Customer Portal

Our easy-to-use online customer portal offers customers round-the-clock access to useful information about their projects, including progress updates and support with maintenance and spare parts.

Spare Parts

CultiPro customers worldwide are able to order spare parts for grow rooms, dry rooms, LED trolleys and other equipment quickly and easily via our easy-to-use online customer portal.


CultiPro offers customers a full package of maintenance options, ranging from routine machine maintenance to bespoke repairs and calibrations, and product upgrades.

Any questions?

Our team is happy to help

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